Your Integrated Solution for Last-Mile Deliveries
Ecolos+ provides all the required features and application modules for conducting efficient last-mile deliveries including :
1. Retailer Dashboard
The ECOLOS Retailer Dashboard is a comprehensive and integrated platform that has been meticulously designed to streamline the entire process of order and delivery management for retailers. The dashboard empowers retailers in several ways. Firstly, it simplifies the task of registering customer orders, offering the flexibility of using the dashboard itself or seamlessly integrating their marketplace with the dashboard using ECOLOS+ standard APIs. Moreover, it allows retailers to set delivery dates and time windows, ensuring that the delivery process aligns perfectly with customer expectations. One of the standout features of the Dashboard is its real-time tracking capabilities. Retailers can instantly track the status of each delivery, fostering proactive communication and swift problem resolution. Additionally, the dashboard provides robust analytical tools, offering invaluable insights into critical metrics such as route costs, cost per delivery, and lists of delayed, postponed, or canceled parcels. Notably, it also enables retailers to monitor environmental metrics like fuel consumption and CO emissions, aligning their brand with eco-conscious values. With a dedicated dashboard, retailers can effortlessly register orders slated for specific delivery windows. Whether they employ their own fleet or collaborate with transportation companies, our platform ensures streamlined operations and efficient order management.
Included features :
- Parcel Status Monitoring: Track the real-time status of each parcel, with live updates on delivery progress, estimated arrival times, and any delays.
- Delivery Cost Monitoring: Monitor and analyze delivery costs per order, route, or region, helping retailers manage expenses and optimize cost-efficiency.
- Order History and Tracking: View the complete history of past orders with detailed tracking information, allowing for easy reference and trend analysis.
- Customer Support Integration: Facilitate quick responses to customer inquiries related to their deliveries with integrated support tools, improving customer experience.
- Returns and Reverse Logistics Management: Easily handle returns and manage reverse logistics with options for scheduling pickups, tracking return status.
- Delivery Performance Metrics: Measure key metrics like on-time delivery rate, average delivery time to assess and improve service quality.
- Sustainability Metrics: Track eco-impact metrics such as emissions per delivery to support sustainability goals and inform eco-conscious customers.
2. Transporter Dashboard
As the logistical backbone, transporters can utilize their specialized dashboard to plan, modify, and monitor delivery routes. Empowered with tools to ensure timely dispatches, they drive the on-ground delivery process.
Exclusively shaped for logistics providers, this platform allows them to make efficient and scalable routes even for tons of deliveries considering the available supply and couriers in each hub, facilitates courier assignments, manually modify and adapt the created routes, provides real-time fleet monitoring, and delivers pivotal analytics for seamless operations.
Included features :
- Real-Time Tracking: Track the live location and status of each courier, providing real-time delivery progress updates.
- Automatic Route Creation: Generate optimized delivery routes instantly based on factors like distance, traffic, and delivery windows for maximum efficiency.
- Manual Route Creation: Design customised routes from scratch, allowing ultimate flexibility for dispatchers.
- Drag-and-Drop Route Modification: Easily adjust routes with an intuitive drag-and-drop interface, accommodating new orders or last-minute changes.
- Data Analytics Dashboard: Access comprehensive analytics, including delivery performance, cost analysis, and driver efficiency, to make data-driven decisions and enhance operations.
- Automatic Hub Assignment: Automatically assign deliveries to the nearest hub with available capacity, ensuring streamlined logistics.
- Customer Support and Delivery Status Monitoring: Manage customer inquiries and support requests efficiently with a centralized dashboard, ensuring quick resolutions and high customer satisfaction.
- Predictive Traffic and ETA: Utilize AI-driven predictions for traffic and estimated arrival times to improve scheduling accuracy and reduce delays.
3. Courier Mobile App
In our comprehensive last-mile delivery solution, we offer a dedicated courier application available on both Android and iOS platforms. With our courier application, your couriers gain real-time visibility into their assignments. They can easily access vital information such as route assignments, mission details, and precise instructions for each delivery. This includes recipient names, addresses, contact numbers, floor numbers, and any specific requirements like signatures and ID-check. Our application ensures that your couriers have all the essential information at their fingertips, optimizing their delivery process. Moreover, our courier app continuously generates real-time GPS data at frequent intervals, enabling robust trackability and data analytics. This valuable data is seamlessly integrated into the customer dashboard, transporter dashboard, and end-user mobile app. It empowers you to make data-driven decisions, improve delivery efficiency, and provide superior service to your customers.Choose our courier application to elevate your last-mile delivery operations and deliver exceptional value to your clients. On the move, couriers can rely on the EcolosPlus mobile app, tailored to their needs, ensuring they stay connected, informed, and efficient while delivering parcels.
Included features :
- Parcel Scanning and Proof of Delivery: Use barcode scanning for easy parcel tracking and capture electronic signatures or photos as proof of delivery.
- Real-Time GPS Location Sharing: Share precise, real-time location updates with dispatchers and customers for improved tracking and estimated arrival times.
- Real-Time Delivery Status Updates: Update delivery status on-the-go, marking packages as in-transit, delivered, delayed, or returned.
- Task List and Delivery Schedule: View a prioritized list of deliveries with details on order of stops, addresses, and any special instructions for a structured workflow.
- Delivery Notes and Customer Instructions: Receive specific instructions for each delivery (e.g., leave at door, contact on arrival) to ensure customer satisfaction.
- Break and Idle Time Tracking: Log breaks and idle time for accurate tracking of working hours and improved route efficiency.
4. End-Users Mobile App
Using our end-user mobile app is optional, in the sense; our valued customers and retailers have the flexibility to use their own mobile app to serve their users. Nevertheless, it is designed with your convenience in mind. By choosing our end-user mobile app, you unlock the full potential of our holistic features. For instance, you can empower your end-users to enjoy the benefits of real-time parcel tracking and the flexibility to request changes in their delivery plans, ensuring a superior delivery experience.We understand the importance of brand consistency, which is why ECOLOS Plus offers you the flexibility to use our mobile app under your organization’s name. This way, you can maintain your brand identity while harnessing the power of our innovative technology.The recipients aren’t left behind. With the EcolosPlus tracking app, they stay updated about their parcel’s journey, from dispatch to doorstep.
Ready to transform your logistic business?
The intersection of cutting-edge VRP solvers and predictive ML models ensures that routes are efficient not only in terms of route duration and distance but also in terms of fuel consumption and CO emission.
Using state-of-the-art ML-based algorithms, we provide predictions of expected arrival time (ETA) of deliveries with satisfactory accuracy to diminish delivery uncertainties, offering good delivery experience to end-users.
Our commitment to the planet is unwavering. We’ve engineered algorithms that seek sustainable routes, reducing CO₂ emissions while yet preserving the routes efficiency.
Cost-Effective Operations: We’ve integrated AI insights with mathematical solvers, ensuring each route is economically optimized.
Our AI/ML models use continuous learning where the collected real-time delivery information and GPS data of the couriers strengthen predictive capabilities and route optimisation efficiency of our system over the time. The models are also gradually customised based on the properties of your deliveries.
Parcel dispatch becomes intuitive, setting each package on its quickest route to the delivery destination.